About Us
Our Motivation
It's 3 AM, and you've just discovered bed bugs in your apartment. You frantically Google search to confirm the bugs and find the quickest effective solution (flamethrower?). Without the NY Bed Bug Helpline, this scenario quickly devolves into costly mistakes. Tenants inadvertently spread infestations, resort to illegal and ineffective treatments sold at every corner store, or fall prey to unlicensed, ineffective vendors, increasing building maintenance costs.
The NY Bed Bug Helpline provides tenants with immediate, accurate guidance, ensuring proper procedures are followed and problems are resolved correctly. No more guesswork, no more liability.
Horror Stories
For tenants, bed bug infestations can be a living nightmare. Without proper guidance, the stress and uncertainty can be overwhelming. Many resort to ineffective DIY treatments, potentially worsening the infestation. Others may delay reporting the issue out of fear or embarrassment, allowing the problem to spread. This often leads to prolonged discomfort, sleepless nights, and even potential health issues. NY Bed Bug Helpline empowers tenants with immediate, expert advice, ensuring they take the right steps quickly. We guide them through the proper reporting process, help them understand their rights, and connect them with vetted professionals, dramatically reducing the time they have to live with this stressful situation.
The Team
Ilyas Colie
Christopher Arraya
Let's be clear: we're not bed bug experts or seasoned professionals. We're just a couple of kids who ran into a frustrating problem and decided to do something about it. When we faced our own bed bug nightmare, we realized how difficult it was to find clear, reliable information and assistance. That's when we thought, "There has to be a better way." So, we created the NY Bed Bug Helpline.
Our goal is simple: to make dealing with bed bugs less of a headache for everyone in New York. We're not trying to replace the professionals; instead, we're here to connect you with them more easily and provide the kind of straightforward guidance we wish we had.